How many hours should I book?
However many hours you’re comfortable with, and we’ll work with you to prioritize your tasks, to get the best bang for your buck. If you’d like an estimate from Streamline Seattle, we’re happy to provide one, over the phone or in-person for our $44/ hr consultation rate.
How many people should I book?
It depends on how much actual time you’d like to allocate to your project. For example, if your project is going to take 16 hours, you could book 1 person, for 2, 8-hour days, or 4 people, for 1, 4-hour day. Both options cost the same, and are the same amount of total hours, they just differ in actual time.
I need help today, how do can I schedule a last minute booking?
Please call, or text, us.
I submitted a booking request, how do I know it was received?
You’ll receive a booking confirmation via email.
How can I request a service provider I’ve worked with before?
Simply note this request when booking.
What areas does Streamline Seattle service?
Currently, we serve the Great Seattle Area.
What payment forms are accepted?
We accept all major credit cards.
How do I pay?
On booking, you’ll provide your credit card information for a 50% deposit. Your information will be stored in our secure, processing system, and once your service is complete, you’ll approve the 50% balance payment.
How are offsite tasks, like errands, billed?
By the hour. When working offsite, we’ll set mutual priorities and expectations to ensure that everyone is on the same page.
How are reimbursements handled?
If the tasks we’re doing on your behalf require payment, you’re welcome to prepay or pay the vendor directly over the phone or send your service provider with your credit card, or cash, to cover expected costs. All receipts will be turned over at the end of the appointment.
How are costs, like parking, mileage, and Good-To-Do fees handled?
When running errands on your behalf, all additional fees will be invoiced. Parking and Good-To-Go fees will be invoiced in full, and mileage will be invoiced at $.54/ gallon.
How does it work if a 3rd party (like an employer) is paying for our services?
On booking, we’re happy to reach out to your 3rd party for approval and payment details.
What if I forget about my appointment?
To prevent this from happening, we’ll remind you the day before. Unfortunately, a forgotten appointment will be billed as a cancellation.
What if I need to contact my service provider?
Your service provider’s phone number will be listed in your confirmation email.
What if my service provider breaks something, or something goes missing?
Please see our complete terms and conditions here.
After an appointment, what if I can’t find something?
Again, we do our best to prevent this from happening, but you’re always welcome to reach out, and we’ll do our best to help.
What if my service provider makes a mistake?
When working together, it’s our responsibility to ask the right questions, but it is also your responsibility to communicate clearly and accurately. When a mistake is made because of our lapse, we’ll happily remedy it quickly and on the house.
What if I’m unhappy with my services?
Contact us, and we’ll make it right.
Are Streamline Seattle’s service providers background checked?
Yes. All team members have been scrupulously interviewed, background checked, and have received extensive, in-house training.
Where can I read client testimonials?
We’re welcome to read our testimonials on Google Reviews, Facebook, Thumbtack, HomeAdvisor, and Yelp.
Does Streamline Seattle a referral incentive?
Yes. When you refer our services, you’ll receive $50 off of your next service, and your referral will receive $25 off of their first purchase. The purchase must exceed $250 to qualify.
Does Streamline Seattle offer gift certificates?
Absolutely! Email us, and we’ll take care of it.